Shipping policy

At Keshananda, every order is prepared with care—just like our formulations.
We aim to deliver your products safely, promptly, and transparently.

 

 

Order Processing Time

  • All orders are processed within 1–2 business days after successful payment.

  • Orders placed on Sundays or public holidays are processed on the next working day.

  • During high-volume periods (festive sales, launches), processing may take slightly longer. We appreciate your patience.

 

 

Shipping Locations

  • Currently, we ship across India.

  • For shipping inquiries, please contact us at online@keshananda.com.

 

 

Estimated Delivery Time

  • Metro & Tier 1 Cities: 3–5 business days

  • Tier 2 & Tier 3 Cities: 5–7 business days

  • Remote locations: Up to 7–10 business days

Delivery timelines may vary based on courier partner availability, weather conditions, or regional restrictions.

 

 

Shipping Charges

  • Shipping charges (if applicable) are clearly displayed at checkout before payment.

  • Any free shipping offers are communicated on the website or product pages and are subject to offer terms.

 

 




Delays & Exceptions

While we work with reliable courier partners, delays may occur due to:

  • Natural calamities

  • Government regulations

  • Unforeseen logistics disruptions

In such cases, our support team will keep you informed.

 

 

Damaged or Missing Packages

If you receive:

  • A damaged package

  • An incorrect product

  • A package that appears tampered

Please contact us within 48 hours of delivery at online@keshananda.com with clear images and order details.
Our team will investigate and assist you as per our return and refund policy.

 

 

Address Accuracy

  • Please ensure your shipping address, contact number, and PIN code are correct at the time of placing the order.

  • Keshananda is not responsible for delivery delays or losses caused due to incorrect or incomplete address details.

 

 

Our Commitment

We don’t rush nature—and we don’t rush care.
Every Keshananda order is shipped with the same intention with which it is made: gentle, mindful, and responsible.

For any shipping-related queries, feel free to reach us at:
📧 online@keshananda.com
📞 +91-7291948866